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How can I cancel my service if I need to?
How can I cancel my service if I need to?
Updated yesterday

Canceling your service is simple and can be done in a couple of ways:

1. Through Your Account:

• Log in to your account at https://upcentral.app.

• Navigate to Settings and select Manage Billing.

• From there, you’ll find the option to cancel your service directly.

2. Contacting Support:

• If you prefer assistance or would like to cancel through a different channel, you can reach out to us via live chat or email. Our customer support team is here to ensure the process is as smooth and transparent as possible.

Refund Policy

If you’re within our 7-day money-back guarantee, please reach out to support via live chat or email [email protected] to request your refund. We’ll be happy to assist you promptly.

Important: Please note that the $19 A2P registration fee is non-refundable, as it is paid directly to our carrier. We encourage you to proceed with care.

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