Canceling your service is simple and can be done in a few ways:
After the 7-Day Money-Back Guarantee (Non-Refundable) If you wish to cancel after the 7-day money-back guarantee period, follow these steps:
Log in to your account at UpCentral.
Log in to your account at https://upcentral.app.
Go to Settings and select Manage Billing.
You’ll find the option to cancel your service directly.
Contacting Support:
Prefer assistance? You can reach out to our support team via live chat or email at [email protected]. We’re here to ensure a smooth and transparent process.
Refund Policy
If you’re within our 7-day money-back guarantee, you are eligible for a full refund on your monthly or yearly plan. To request a refund, contact our support team via live chat or email at [email protected].
Important – A2P Registration Fee is Non-Refundable ⚠
The $19 A2P registration fee is absolutely non-refundable—no exceptions. This fee is paid directly to the carrier and cannot be refunded under any circumstances, even if you cancel your service.
Please do not proceed with registration if you are not sure.
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