{"plan":{"type":"business","stripeSubscriptionId":"sub_1QyNB4DQT6PNmqDlaxstRluU","billingCycle":"monthly"},"setup":{"import":false,"knowledgeBase":true,"ai":true,"chatbot":false,"inbox":false,"team":false},"_id":"67c4eb3a7cafb8a989341652","categories":[{"id":"general","value":"General","slugId":100,"slug":"general","description":"General information about Help.center","icon":"","pages":[],"children":[]},{"id":"I-z5sM","value":"Getting Started","description":"Getting started guide and tutorials","children":[],"slugId":102,"icon":"","slug":"getting-started","pages":["67c4f7a0aa97cea99aae07d2","67c4f9197cafb8a989341721","67c4f982aa97cea99aae0883","67c4f9ec7cafb8a989341776","67c4fa17aa97cea99aae08ca","67c4fa7b7cafb8a9893417d0","67c4fb26aa97cea99aae0933"]},{"id":"f4eo0y","value":"FAQs & How-To Guides","description":"Find answers to common questions and quick guides to help you get the most out of UpCentral.","children":[],"slugId":103,"icon":"","slug":"faqs-how-to-guides","pages":["67c50fb17cafb8a98934186e","67c50fcd7cafb8a98934188f","67c50fdf7cafb8a9893418af","67c50ffaaa97cea99aae09fa","67c510107cafb8a9893418f0","67c9db2eaa97cea99aae4dcc","67c512a67cafb8a989341970","67c9e340aa97cea99aae4f1e","67c512ee7cafb8a989341996","67c513607cafb8a9893419ba","67c513887cafb8a9893419e1","67c513a3aa97cea99aae0b02","67c5140aaa97cea99aae0b1e","67c514b9aa97cea99aae0b79","67c514d57cafb8a989341a96","67c514f27cafb8a989341ab6","67c51508aa97cea99aae0bcf","67c51621aa97cea99aae0bf5","67c51681aa97cea99aae0c25","67c5168e7cafb8a989341b3d","67c516a2aa97cea99aae0c56","67c9e0b97cafb8a989345d9d","67c9e1c4aa97cea99aae4ec9","67c9e21daa97cea99aae4ef4","67c9f76d7cafb8a989345f85"]},{"id":"2hb3Sz","value":"Using UpCentral","children":[],"slugId":104,"icon":"","slug":"using-upcentral","pages":["67c518adaa97cea99aae0cf8","67c5173c7cafb8a989341b8a","67c51838aa97cea99aae0cc3","67c51914aa97cea99aae0d39","67c5197f7cafb8a989341c68","67c519b77cafb8a989341c9a","67c519e7aa97cea99aae0db6","67c51bd0aa97cea99aae0ddc","67c51ce5aa97cea99aae0e2e","67c51d0daa97cea99aae0e4f","67c51d397cafb8a989341d70","67c51d61aa97cea99aae0e96","67c51d887cafb8a989341db9","67c51dacaa97cea99aae0ee1","67c5144b7cafb8a989341a3a","67c51e347cafb8a989341e1c","67c51e4b7cafb8a989341e42","67c51e77aa97cea99aae0f6b","67c9ee3caa97cea99aae4fe6"],"description":"Tutorials and best practices"},{"id":"cpDjT-","value":"Billing Related Questions","description":"Contains articles and billing related answers","children":[],"slugId":105,"icon":"","slug":"billing-related-questions","pages":["67c51ec27cafb8a989341e84","67c51f447cafb8a989341ea7","67c521247cafb8a989341ed4","67c521eeaa97cea99aae0fec","67c5220aaa97cea99aae100e","67c524007cafb8a989341f52"]}],"lastCategorySlugId":105,"lastPageSlugId":1070,"conversationsCount":21,"blocked":false,"upsellTriggers":["inbox","customDomain","integrations"],"centerName":"UpCentral","centerDomain":"upcentral","userId":"67c4eb32aa97cea99aae0791","config":{"general":{"language":"en","conversationEmail":false,"contactEmail":"steven@upcentral.io"},"content":{"links":[{"id":"home","label":"Home","path":"/"}]},"design":{"centerLogo":"https://uploads.help.center/67c4eb3a7cafb8a989341652/centerLogo/logo-text-blue-600.png?t=1740963079869","bannerType":"color","showBranding":false,"primaryColor":"#000000","bannerColor":"#f3f5f8"},"seo":{"searchIndex":true,"metaTitle":"UpCentral Help Center","metaDesc":"Discover comprehensive solutions and expert guidance for all your queries related to upcentral at our help center. Our articles and tutorials provide step-by-step guidance and troubleshooting tips to help you make the most of our offering. Visit us now for effective assistance and support.","favicon":"https://www.google.com/s2/favicons?domain=upcentral.io&sz=64","ogImage":""},"integrations":{"customCode":{"customJs":"","customCss":""},"customSupport":{"subject":"New question from Help.center"}},"widget":{"launcherPosition":"bottom-right","launcherIcon":"","widgetLogo":"https://micro.company/assets/logos/hc.png","chatAvatar":"https://micro.company/assets/logos/hc.png","launcherTheme":"#000000","widgetLinks":[{"id":"hc","label":"Help center","icon":"","action":"window.helpcenter.openHelpcenter()","type":"code"}],"enableChat":false,"enableLinks":true,"enableHelp":true,"heroText":"How can we help?","welcomeMessage":"Hi there! How can we help you?","articleRecommendations":[]},"ai":{"enableSearch":true,"enableEmail":false,"allowContact":true},"support":{"tags":[],"responses":[],"spamList":[],"spamRules":"","channels":[]}},"createdAt":"2025-03-02T23:35:22.511Z","updatedAt":"2025-03-09T19:03:39.169Z","cloudflareHostId":"d63c74b9-dd3c-41d6-82d2-977296808feb","customDomain":"help.upcentral.io","id":"67c4eb3a7cafb8a989341652","analytics":{"_id":"67c4eb3bff50a02ddb24f2d3","center":"67c4eb3a7cafb8a989341652","month":"2-2025","__v":0,"createdAt":"2025-03-02T23:35:23.611Z","dailyVisits":[{"day":2,"count":1,"_id":"67c4eb64074f7dce1574d728"},{"day":3,"count":35,"_id":"67c4f850074f7dce1574da5e"},{"day":4,"count":22,"_id":"67c65cbe33d9cad33cfd8651"},{"day":5,"count":17,"_id":"67c79b7633d9cad33cfe0666"},{"day":6,"count":132,"_id":"67c8e7a733d9cad33cfe7869"},{"day":7,"count":60,"_id":"67ca3ad633d9cad33cfef5cf"},{"day":8,"count":12,"_id":"67cbbb6933d9cad33cff78e3"},{"day":9,"count":4,"_id":"67cd1a2333d9cad33c000fa1"}],"searches":[{"searchResponse":{"pages":["67c51838aa97cea99aae0cc3","67c51681aa97cea99aae0c25","67c514f27cafb8a989341ab6","67c510107cafb8a9893418f0","67c5220aaa97cea99aae100e"]},"aiResponse":{"isAnswered":false,"messageRef":"67c66ee9dc11cc717bad1395"},"_id":"67c66ee66f433cf3fea67202","term":"Where's my package ","updatedAt":"2025-03-04T03:09:29.690Z","createdAt":"2025-03-04T03:09:27.055Z","conversation":"67c66ee7dc11cc717bad138a"},{"searchResponse":{"pages":["67c51e4b7cafb8a989341e42"]},"_id":"67c737aaaa7466a8bba83612","term":"install","updatedAt":"2025-03-04T17:26:02.425Z","createdAt":"2025-03-04T17:26:02.425Z"},{"searchResponse":{"pages":["67c51d397cafb8a989341d70","67c51dacaa97cea99aae0ee1"]},"aiResponse":{"isAnswered":false,"messageRef":"67c73f2ddc11cc717baec878"},"_id":"67c73f2a23c291549461e439","term":"admin","updatedAt":"2025-03-04T17:58:05.877Z","createdAt":"2025-03-04T17:58:02.902Z","conversation":"67c73f2bdc11cc717baec86d"},{"searchResponse":{"pages":["67c51ec27cafb8a989341e84","67c521247cafb8a989341ed4","67c51f447cafb8a989341ea7","67c51508aa97cea99aae0bcf","67c4f7a0aa97cea99aae07d2"]},"aiResponse":{"isAnswered":false,"messageRef":"67c747b71293d0790b4b3fff"},"_id":"67c747b439245ab2041a4d01","term":"how much are the taxes and fees","updatedAt":"2025-03-04T18:34:31.292Z","createdAt":"2025-03-04T18:34:28.757Z","conversation":"67c747b41293d0790b4b3fed"},{"searchResponse":{"pages":["67c51ec27cafb8a989341e84","67c521247cafb8a989341ed4","67c51f447cafb8a989341ea7","67c51508aa97cea99aae0bcf","67c4f7a0aa97cea99aae07d2"]},"_id":"67c747c5a4d887d7e006d8b7","term":"how much are the taxes and fees","updatedAt":"2025-03-04T18:34:45.982Z","createdAt":"2025-03-04T18:34:45.982Z"},{"searchResponse":{"pages":["67c51f447cafb8a989341ea7","67c514b9aa97cea99aae0b79","67c51621aa97cea99aae0bf5","67c51ec27cafb8a989341e84","67c4f9ec7cafb8a989341776"]},"aiResponse":{"isAnswered":false,"messageRef":"67c768df1293d0790b4b91b7"},"_id":"67c768dcb40a9c2904fc7485","term":"texting not working","updatedAt":"2025-03-04T20:55:59.366Z","createdAt":"2025-03-04T20:55:56.743Z","conversation":"67c768dc1293d0790b4b91ac"},{"searchResponse":{"pages":["67c514b9aa97cea99aae0b79","67c51f447cafb8a989341ea7"]},"aiResponse":{"isAnswered":true,"messageRef":"67c768f6dc11cc717baf2dec"},"_id":"67c768e5f2213eb4da8540fb","term":"texting","updatedAt":"2025-03-04T20:56:22.576Z","createdAt":"2025-03-04T20:56:05.946Z","conversation":"67c768dc1293d0790b4b91ac"},{"searchResponse":{"pages":["67c51d0daa97cea99aae0e4f","67c51838aa97cea99aae0cc3","67c518adaa97cea99aae0cf8","67c4f7a0aa97cea99aae07d2","67c51bd0aa97cea99aae0ddc"]},"aiResponse":{"isAnswered":false,"messageRef":"67c7d188dc11cc717bafda18"},"_id":"67c7d1847688ac23ee5e2a48","term":"I'm getting spamming calls how do I get rid of it?","updatedAt":"2025-03-05T04:22:32.410Z","createdAt":"2025-03-05T04:22:29.494Z","conversation":"67c7d185dc11cc717bafda0c"},{"searchResponse":{"pages":["67c521eeaa97cea99aae0fec","67c510107cafb8a9893418f0"]},"aiResponse":{"isAnswered":true,"messageRef":"67c7d6fa1293d0790b4c46bb"},"_id":"67c7d6f3ae28a6087c164a06","term":"port","updatedAt":"2025-03-05T04:45:46.597Z","createdAt":"2025-03-05T04:45:40.394Z","conversation":"67c7d6f41293d0790b4c46af"},{"searchResponse":{"pages":["67c521eeaa97cea99aae0fec","67c510107cafb8a9893418f0","67c5220aaa97cea99aae100e","67c4f9ec7cafb8a989341776","67c50ffaaa97cea99aae09fa"]},"aiResponse":{"isAnswered":false,"messageRef":"67c7d703dc11cc717bafe20a"},"_id":"67c7d700693d8104870a7c02","term":"port out","updatedAt":"2025-03-05T04:45:55.762Z","createdAt":"2025-03-05T04:45:53.535Z","conversation":"67c7d6f41293d0790b4c46af"},{"searchResponse":{"pages":["67c51d397cafb8a989341d70","67c50ffaaa97cea99aae09fa","67c51e347cafb8a989341e1c","67c50fb17cafb8a98934186e","67c51ce5aa97cea99aae0e2e"]},"aiResponse":{"isAnswered":false,"messageRef":"67c8c20cdc11cc717bb2fc35"},"_id":"67c8c209b065ccd7b5a7813c","term":"support cisco phones?","updatedAt":"2025-03-05T21:28:44.273Z","createdAt":"2025-03-05T21:28:41.465Z","conversation":"67c8c209dc11cc717bb2fc29"},{"searchResponse":{"pages":["67c50ffaaa97cea99aae09fa","67c51d397cafb8a989341d70","67c51ce5aa97cea99aae0e2e","67c51e347cafb8a989341e1c","67c4f7a0aa97cea99aae07d2"]},"aiResponse":{"isAnswered":false,"messageRef":"67c8c218dc11cc717bb2fc82"},"_id":"67c8c216b12a0918871b8a93","term":"connect cisco phones?","updatedAt":"2025-03-05T21:28:56.144Z","createdAt":"2025-03-05T21:28:54.338Z","conversation":"67c8c209dc11cc717bb2fc29"},{"searchResponse":{"pages":[]},"aiResponse":{"isAnswered":false,"messageRef":"67c8c21e1293d0790b4f638d"},"_id":"67c8c21cd03adc48b61cbab6","term":"cisco","updatedAt":"2025-03-05T21:29:02.423Z","createdAt":"2025-03-05T21:29:00.608Z","conversation":"67c8c209dc11cc717bb2fc29"},{"searchResponse":{"pages":["67c50ffaaa97cea99aae09fa","67c51d397cafb8a989341d70","67c51ce5aa97cea99aae0e2e","67c51e347cafb8a989341e1c","67c4f7a0aa97cea99aae07d2"]},"_id":"67c8c2202786f119aa085281","term":"connect cisco phones?","updatedAt":"2025-03-05T21:29:05.233Z","createdAt":"2025-03-05T21:29:05.233Z"},{"searchResponse":{"pages":["67c51d397cafb8a989341d70","67c50ffaaa97cea99aae09fa","67c51e347cafb8a989341e1c","67c50fb17cafb8a98934186e","67c51ce5aa97cea99aae0e2e"]},"_id":"67c8c221fd6300b22cdb0175","term":"support cisco phones?","updatedAt":"2025-03-05T21:29:05.684Z","createdAt":"2025-03-05T21:29:05.684Z"},{"searchResponse":{"pages":["67c50fcd7cafb8a98934188f"]},"aiResponse":{"isAnswered":true,"messageRef":"67c90c161293d0790b4ff552"},"_id":"67c90c0ea91aa7f94a6a2a07","term":"Whatsapp","updatedAt":"2025-03-06T02:44:38.150Z","createdAt":"2025-03-06T02:44:30.943Z","conversation":"67c90c0f1293d0790b4ff53d"},{"searchResponse":{"pages":["67c50fcd7cafb8a98934188f"]},"_id":"67c90c1d4d7ab4d54f46d2a6","term":"Whatsapp","updatedAt":"2025-03-06T02:44:45.850Z","createdAt":"2025-03-06T02:44:45.850Z"},{"searchResponse":{"pages":["67c514b9aa97cea99aae0b79","67c51f447cafb8a989341ea7"]},"aiResponse":{"isAnswered":true,"messageRef":"67c9dafc1293d0790b52d06b"},"_id":"67c9daf217ced5694e297bec","term":"texting","updatedAt":"2025-03-06T17:27:24.852Z","createdAt":"2025-03-06T17:27:14.577Z","conversation":"67c9daf21293d0790b52d036"},{"searchResponse":{"pages":["67c5197f7cafb8a989341c68","67c51d0daa97cea99aae0e4f","67c5144b7cafb8a989341a3a","67c518adaa97cea99aae0cf8","67c5173c7cafb8a989341b8a"]},"aiResponse":{"isAnswered":true,"messageRef":"67c9e5521293d0790b52fe2b"},"_id":"67c9e54fe70943393e7d525b","term":"making outbound call","updatedAt":"2025-03-06T18:11:30.880Z","createdAt":"2025-03-06T18:11:27.604Z","conversation":"67c9e54f1293d0790b52fe15"},{"searchResponse":{"pages":["67c513a3aa97cea99aae0b02","67c50fb17cafb8a98934186e","67c514d57cafb8a989341a96","67c9e1c4aa97cea99aae4ec9","67c51d0daa97cea99aae0e4f"]},"aiResponse":{"isAnswered":false,"messageRef":"67ca0aa4dc11cc717bb72049"},"_id":"67ca0aa19bd8df5a7c5d68ed","term":"No sound when playing the email attachment","updatedAt":"2025-03-06T20:50:44.187Z","createdAt":"2025-03-06T20:50:41.466Z","conversation":"67ca0aa2dc11cc717bb7203c"},{"searchResponse":{"pages":["67c50ffaaa97cea99aae09fa","67c51d397cafb8a989341d70","67c51e347cafb8a989341e1c","67c51ce5aa97cea99aae0e2e","67c4f7a0aa97cea99aae07d2"]},"aiResponse":{"isAnswered":true,"messageRef":"67ca13b71293d0790b53a969"},"_id":"67ca13aad41eff5dea0868e1","term":"phone","updatedAt":"2025-03-06T21:29:27.095Z","createdAt":"2025-03-06T21:29:16.221Z","conversation":"67ca13ac1293d0790b53a92f"},{"searchResponse":{"pages":["67c513887cafb8a9893419e1","67c50fb17cafb8a98934186e","67c4fb26aa97cea99aae0933","67c514b9aa97cea99aae0b79","67c512ee7cafb8a989341996"]},"aiResponse":{"isAnswered":false,"messageRef":"67ca22e5dc11cc717bb77545"},"_id":"67ca22e209c8c6df217228b8","term":"international rates","updatedAt":"2025-03-06T22:34:13.395Z","createdAt":"2025-03-06T22:34:10.926Z","conversation":"67ca22e3dc11cc717bb77538"},{"searchResponse":{"pages":[]},"aiResponse":{"isAnswered":false,"messageRef":"67ca5f9f1293d0790b5446f8"},"_id":"67ca5f9dafab0d55549f4ba9","term":"yescode","updatedAt":"2025-03-07T02:53:19.154Z","createdAt":"2025-03-07T02:53:16.624Z","conversation":"67ca5f9d1293d0790b5446ea"},{"searchResponse":{"pages":["67c9e1c4aa97cea99aae4ec9","67c5220aaa97cea99aae100e","67c521247cafb8a989341ed4"]},"aiResponse":{"isAnswered":true,"messageRef":"67ca62af1293d0790b544ad0"},"_id":"67ca62a647341b9e5a5c8134","term":"cancel","updatedAt":"2025-03-07T03:06:23.943Z","createdAt":"2025-03-07T03:06:14.572Z","conversation":"67ca62a61293d0790b544ab9"},{"searchResponse":{"pages":["67c9e0b97cafb8a989345d9d","67c510107cafb8a9893418f0","67c5168e7cafb8a989341b3d","67c512a67cafb8a989341970","67c50fcd7cafb8a98934188f"]},"aiResponse":{"isAnswered":false,"messageRef":"67ca63781293d0790b544bb6"},"_id":"67ca637416996bd0b5567491","term":"Can I makeup my own number","updatedAt":"2025-03-07T03:09:44.297Z","createdAt":"2025-03-07T03:09:41.112Z","conversation":"67ca63751293d0790b544ba8"},{"searchResponse":{"pages":["67c5168e7cafb8a989341b3d","67c4f7a0aa97cea99aae07d2","67c51508aa97cea99aae0bcf","67c512a67cafb8a989341970","67c518adaa97cea99aae0cf8"]},"aiResponse":{"isAnswered":true,"messageRef":"67ca64631293d0790b544cbc"},"_id":"67ca645a9a2e9d9a5a51313e","term":"I don’t have a business number","updatedAt":"2025-03-07T03:13:39.418Z","createdAt":"2025-03-07T03:13:30.872Z","conversation":"67ca63751293d0790b544ba8"},{"searchResponse":{"pages":["67c50ffaaa97cea99aae09fa","67c51ce5aa97cea99aae0e2e","67c51d397cafb8a989341d70","67c9e0b97cafb8a989345d9d","67c9e21daa97cea99aae4ef4"]},"aiResponse":{"isAnswered":true,"messageRef":"67ca85f8dc11cc717bb813b7"},"_id":"67ca85f1899062f199437483","term":"connecting my desk phone","updatedAt":"2025-03-07T05:36:56.502Z","createdAt":"2025-03-07T05:36:49.745Z","conversation":"67ca85f2dc11cc717bb813a9"},{"searchResponse":{"pages":["67c51838aa97cea99aae0cc3","67c51e347cafb8a989341e1c","67c9e1c4aa97cea99aae4ec9","67c5173c7cafb8a989341b8a","67c510107cafb8a9893418f0"]},"aiResponse":{"isAnswered":false,"messageRef":"67cc3da31293d0790b59edfc"},"_id":"67cc3da0a47fd52864b4b43e","term":"How to track my order ","updatedAt":"2025-03-08T12:52:51.583Z","createdAt":"2025-03-08T12:52:49.231Z","conversation":"67cc3da11293d0790b59ede3"},{"searchResponse":{"pages":["67c51838aa97cea99aae0cc3","67c51e347cafb8a989341e1c","67c9e1c4aa97cea99aae4ec9","67c5173c7cafb8a989341b8a","67c510107cafb8a9893418f0"]},"_id":"67cc5f0ec4fb025e3fb57965","term":"How to track my order ","updatedAt":"2025-03-08T15:15:26.384Z","createdAt":"2025-03-08T15:15:26.384Z"},{"searchResponse":{"pages":[]},"aiResponse":{"isAnswered":false,"messageRef":"67cde60d1293d0790b5dd8ba"},"_id":"67cde60a8d45f078baf2ab76","term":"Tcr","updatedAt":"2025-03-09T19:03:41.117Z","createdAt":"2025-03-09T19:03:38.811Z","conversation":"67cde60b1293d0790b5dd8aa"},{"searchResponse":{"pages":["67c4fb26aa97cea99aae0933","67c51f447cafb8a989341ea7","67c50fcd7cafb8a98934188f","67c5220aaa97cea99aae100e","67c9e340aa97cea99aae4f1e"]},"aiResponse":{"isAnswered":true,"messageRef":"67cde61fdc11cc717bc17026"},"_id":"67cde6130473cafe7343c3d0","term":"Registration","updatedAt":"2025-03-09T19:03:59.227Z","createdAt":"2025-03-09T19:03:47.766Z","conversation":"67cde60b1293d0790b5dd8aa"}],"updatedAt":"2025-03-09T21:53:39.050Z","visits":283}}

Do you have a reseller program?

Related Articles

FAQs & How-To Guides