How to Enable International Calling on UpCentral

If your business needs to place calls to international numbers, follow these steps to enable the International Calling feature:

1. Go to Company Settings

   • From the dashboard, click on Settings in the left-hand menu.

   • Select Company Settings from the submenu.

2. Enable International Calling

   • Scroll down to the Calling & Recording Settings section.

   • Toggle the International Calling switch to the right.

   • A pop-up will appear explaining the terms.

3. Confirm and Activate

   • Click Yes, enable international calling to confirm.

   • A $50 prepaid credit will be applied to your account to cover international call usage.

   • To avoid service interruption, your balance will automatically top up to $50 whenever it falls below $10.

4. Review Rates (Optional)

   • Click on View international rates just below the toggle to see per-minute rates by country.

   Notes

   • The $50 deposit is not a fee—it’s prepaid credit used for your international calls.

   • Automatic top-ups ensure seamless calling without manual recharges.